Privacy Policy
Draft for review. This is a plain-English draft. Final wording, the legal entity details and any regulatory disclosures must be confirmed with the client's adviser before launch.
Who we are
Car Crash Claims is a trading style that helps drivers connect with regulated specialists. We are the data controller for the information you submit through this website. [PLACEHOLDER: legal entity name, registered address and ICO registration number to be confirmed before launch.]
What we collect
When you complete the claim form we collect the details you provide: your name, email, phone number, postcode, jurisdiction, whether you were injured, and an optional description of what happened, incident date, vehicle and how you heard about us. We collect the minimum needed to help with your enquiry.
How we use it
We use your details to review your enquiry and to introduce you to the regulated specialists best placed to help with your potential claim. We rely on your consent, which you give by ticking the box on the form, and you can withdraw it at any time.
Who we share it with
We share your details with the regulated specialists we work with so they can consider your claim. We do not sell your data. Service providers that help us run the site and send emails may process your data on our behalf under appropriate safeguards.
How long we keep it
We keep your details only as long as necessary for the purpose above and to meet our legal obligations. [PLACEHOLDER: retention period to be confirmed.]
Your rights
You have rights to access, correct, delete or restrict the use of your personal data, and to withdraw consent or complain to the Information Commissioner's Office (ICO). To exercise these, contact us using the details on our Contact page.
Cookies
We use essential cookies to make the site work and, with your consent, analytics cookies. See our Cookie Policy for details and to change your choice.